Privacy Policy

At Ghras, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

We may collect the following information:

• Full name
• Mobile number
• Email address
• Delivery address
• Recipient information for gift orders
• Order details and purchase history
• Any information you provide when contacting us

Note: We do not store your payment card details. All payments are securely processed through trusted third-party payment providers.

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you regarding your orders or inquiries
• Improve our website, products, and services
• Send promotional offers and updates with your consent, which you may opt out of at any time
• Comply with applicable laws and regulations

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except when necessary to:

• Complete deliveries through shipping or delivery partners
• Process payments through secure payment providers
• Comply with legal or regulatory requirements

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website may use cookies to enhance your browsing experience and analyze website performance. You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

• Access your personal information
• Request corrections or updates to your information
• Request the deletion of your personal data where permitted by applicable laws
• Unsubscribe from marketing communications at any time

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon being published on this website.